Privacy policy
Privacy Policy
Last updated: January 2023
We Respect Your Privacy
Smart Lock Warehouse respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
"Personal information" is information we hold which is identifiable as being about you.
Collection of Personal Information
Smart Lock Warehouse will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.
What we collect:
- Basic contact details (name, phone, address, email)
- Feedback and survey responses
- Financial or payment information
- Business information when relevant
- Any other information you provide through interactions
How We Collect Information
Smart Lock Warehouse collects personal information from you in a variety of ways, including:
Direct Interactions
- When you use our website
- During in-person communications
- When purchasing our products
Other Sources
- From third-party service providers
- Through business partners
- Via publicly available sources
Any information received from third parties will be protected according to this Privacy Policy.
Use of Your Personal Information
Smart Lock Warehouse may use personal information collected from you for the following purposes:
To provide you with products, services and information
To improve our products and services
To notify you of new products or opportunities
To communicate with you via phone, email, SMS or mail
Disclosure of Personal Information
We may disclose your personal information in certain circumstances:
Service Providers
To our employees, contractors and third-party service providers who assist us in operating our business, only when necessary for service delivery.
Legal Requirements
When required by law, such as to comply with court orders, subpoenas, or other legal processes.
Business Transfers
In connection with any merger, sale of company assets, or acquisition, provided the receiving party agrees to maintain confidentiality.
International Transfers
Information may be stored or processed outside Australia, with appropriate safeguards in place.
By providing your personal information, you consent to these disclosures in accordance with this policy.
Security of Your Information
Smart Lock Warehouse is committed to securing your personal information. We implement appropriate technical and organizational measures to protect your data.
Our Protections
- Physical security measures
- Electronic safeguards
- Managerial controls
- Regular security reviews
Your Responsibility
- Internet transmissions are at your own risk
- We cannot guarantee absolute security
- Please use strong passwords
While we strive to protect your information, no security system is impenetrable and we cannot guarantee complete security.
Access to Your Information
You have rights regarding your personal information under the Privacy Act 1988 (Cth).
Your Rights Include:
- Requesting access to the personal information we hold about you
- Requesting correction of inaccurate, incomplete or outdated information
- Making complaints about our handling of your personal information
How to make a request:
Email us at au@auslock.net
A small administrative fee may apply for providing access to your information.
We may refuse access in certain circumstances as permitted by law, and will provide you with reasons for any refusal.
About Our Bluetooth Smart Lock
Our latest WiFi-Bluetooth smart door lock features automatic unlocking and locking technology. When connected to your WiFi network via a gateway, you can control your locks remotely for a seamless smart home experience.
Questions About Our Privacy Policy?
Contact our privacy officer for any questions or concerns regarding your personal information.
Contact Us